Who are we?
This privacy policy statement sets out the data processing practices carried out through your use of this web site by E&A Windows Ltd.
T: 01923 964000
E: hello@eandawindows.co.uk
If you have any requests concerning your personal information or any queries with regard to these practices please contact us.
Links
This privacy policy only covers E&A Windows Ltd web site at https://www.eandawindows.co.uk
Information collected
We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.
Use of personal information
We process personal information collected via this web site for the purposes of: –
- Identifying potential customers.
- Dealing with your requests and enquiries.
- Providing you with information about our products and services
We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.
Cookies
Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.
We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.
For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/
Security
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
Using your information for fraud prevention
We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.
How we manage Special Category Data
In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/ we will inform you of the receipt of this information to discuss the deletion of this data.
Disclosures
We will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.
Internet-based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
Personal Data and your rights
If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. We do not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. We will do this without undue delay and at the latest within 1-month.
If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed, then please contact us so that we can remove your relevant details.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy.
Our Products
Casement Windows
A modern classic: supremely stylish, highly secure and energy efficient, as well as 100% recyclable.
Flush Casement Windows
Traditional design, modern materials, customisable textures: the smart alternative to high-maintenance timber.
Sliding Sash Windows
Easy to use, efficient and elegant: uPVC vertical sash windows couldn't differ more from their wooden counterparts.
Aluminium Windows in Radlett, London & Hertfordshire
The Alitherm 300 series offers a range of high quality glazing solutions for side and top hung open out windows suitable for both the residential and commercial markets
Endurance Composite Doors
Highly secure and massively customisable: it's hard to find a home that wouldn't match a composite door.
uPVC Single and French Doors
Continental flair, superior security, energy efficient: what's not to love about uPVC french doors?
What our customers say
This fantastic door was supplied and installed last year by E&A Windows. This year I noticed that the door was sticking and becoming difficult to open. I called and the very next day Arthur arranged for a team to stop by and adjust. Fantastic service and the door is opening and closing beautifully 😍
Very professional company that we would highly recommend. From initial conversations with Rob, Alan for all our measurements, and John and his fitting team, we couldn’t be happier with the end result. E&A provides a first class service and helped us with organising bespoke stained glass for our front door and side windows, as well as good recommendations for further works not linked to their services. The fitting team were exceptionally polite, extremely tidy, and considerate. We chose Timberlook windows in Painswick and an Endurance door in the same colour. Happy customers! Thank you 🤩
I wish I’d read the one star review. I also received bully, harassment and intimidation from a member of the team on a dark night with no one else around. Can’t be bother to spend the time writing more details. Disgusting behaviour. Should be reported to the police for the way they acted. Don’t go near this company.
Very professional experience from start to finish with all parts of the process through to installation delivered efficiently. Adrian did a fantastic job when installing, professional, polite & helpful and could not have asked for any more from him.
Great experience, dealing with Erez was a joy from start to finish and very happy with my windows! Highly recommend
E&A Windows replaced all of the windows and front door in my house as well as replacing the framing and glass panels of my conservatory. The price was very competitive and the project was executed professionally and efficiently. The fitting team were excellent, very considerate as well as careful and tidy. I can't fault them at all and I would recommend E&A windows.
Brilliant company. Everything was spot on from start to finish. A pleasure to work with Eres. Nothing was too much trouble. The product looks brilliant and the fitters were real professionals. Highly recommend!!!!
We bought our new windows and doors from A and E and the whole experience was a pleasure. Extremely professional, excellent service, competitive prices and brilliant attention to detail. But what sets them apart from the rest is their customer care. Two and half years on we had a slight problem with the lock on one of the doors, I called and someone came that afternoon and fixed it immediately. Amazing company and Amazing service, thankful to a good friend who recommended them to us!
From start to finish, from our initial visit by Erez, then Arthur the surveyor & the fitting team, John Peter & Andrew E&A exceeded expectations. We are delighted with the windows & the finish. I think my Husband is now convinced we did the right thing after his initial reluctance to replace our windows. We chose Timberlook windows which have a wood effect finish & are perfect for our old house.The team from E&A Windows who did the fitting did a fantastic job. We were really impressed by the attention to detail at every stage of the job, but particularly the last day where they took such care to get all the trim right & looking good. Our house was built in 1890 & nothing is easy as no wall is even but they really took time to get it right & looking good. Andrew spent a long time cutting back & filling & sanding the rotten wood around the kitchen window so it is all ready for our decorator when he comes to paint the rest of the house & the excellent work he has done will ensure we have no further rot! The tidying up after they finished was again, well beyond our expectations - they even swept the grass! Every day they tidied & swept before going home.All three guys worked so well as a team. They also work so hard, not taking any proper breaks! On talking to them, they said that they are able to do such a good job as they are given a realistic time scale for each job by E&A (unlike other companies} so they have plenty of time to make sure the job is done to the highest standard without rushing! They did the job with such enthusiasm & clearly take much pride in their work!I cannot recommend this company enough!
From the first moment when Arthur came round to advise, measure-up and quote for the job we felt we were in good hands. And his team of installers provided the best service. I always think that the best test is if something needs further attention and in this case they returned promptly to fix a small issue and nothing was too much trouble. Our new doors have transformed the back of our house and we highly recommend this company for work of the highest quality. Thank you Arthur and team!
They have fitted a new back door, front door and front room and kitchen window. Great service, price and quality. We are very happy!
We got our back and front doors replaced by E&A Windows and we couldn't be happier with the job they did. Erez was so helpful as took the time to come to our home to give us a quote, explaining all our options thoroughly and clearly without being pressuring in the slightest. The quality of both doors was fantastic and Adrian’s installation was fast and completed to a very high standard. He was also very helpful. We would highly recommend E&A Windows and will definitely use them again for any future double glazing needs. Thanks so much!
Very professional service! During my initial consultation, I was fortunate enough to deal with the owner of the company. He visited my property and spent a few hours talking me through design options and his recommendations. His recommendations were very insightful and ensured my build looked elegant and modern while retaining the functionality required for an active family of 4. The build process was equally professional with the construction team arriving when they said, treating my property with respect and cleaning up after they finished each day...something not often done by today's tradesmen. I've recommend this company to my parents.
I have just had new windows installed by E&A Windows and I must say I was very impressed. Arthur the owner of the company was so helpful and supportive throughout the process. I don't know much about windows so was skeptical at first, but I felt at ease very quickly. The guys who came to fit the windows (John, Christie and Peter) were absolute legends. They were extremely friendly and so so helpful, and the respect they gave me, my elderly parents and our home was exceptional. They took care of our home as if it was their own. I have never come across such professionals, not only did they do a fantastic job , but they went well beyond, seemed like nothing was impossible. They were with us only for 3 days but my parents were actually sad to see them go. I would highly recommend them to anyone looking to fit new windows.
This fantastic door was supplied and installed last year by E&A Windows. This year I noticed that the door was sticking and becoming difficult to open. I called and the very next day Arthur arranged for a team to stop by and adjust. Fantastic service and the door is opening and closing beautifully 😍
Very professional company that we would highly recommend. From initial conversations with Rob, Alan for all our measurements, and John and his fitting team, we couldn’t be happier with the end result. E&A provides a first class service and helped us with organising bespoke stained glass for our front door and side windows, as well as good recommendations for further works not linked to their services. The fitting team were exceptionally polite, extremely tidy, and considerate. We chose Timberlook windows in Painswick and an Endurance door in the same colour. Happy customers! Thank you 🤩
I wish I’d read the one star review. I also received bully, harassment and intimidation from a member of the team on a dark night with no one else around. Can’t be bother to spend the time writing more details. Disgusting behaviour. Should be reported to the police for the way they acted. Don’t go near this company.
Very professional experience from start to finish with all parts of the process through to installation delivered efficiently. Adrian did a fantastic job when installing, professional, polite & helpful and could not have asked for any more from him.
Great experience, dealing with Erez was a joy from start to finish and very happy with my windows! Highly recommend
E&A Windows replaced all of the windows and front door in my house as well as replacing the framing and glass panels of my conservatory. The price was very competitive and the project was executed professionally and efficiently. The fitting team were excellent, very considerate as well as careful and tidy. I can't fault them at all and I would recommend E&A windows.
Brilliant company. Everything was spot on from start to finish. A pleasure to work with Eres. Nothing was too much trouble. The product looks brilliant and the fitters were real professionals. Highly recommend!!!!
We bought our new windows and doors from A and E and the whole experience was a pleasure. Extremely professional, excellent service, competitive prices and brilliant attention to detail. But what sets them apart from the rest is their customer care. Two and half years on we had a slight problem with the lock on one of the doors, I called and someone came that afternoon and fixed it immediately. Amazing company and Amazing service, thankful to a good friend who recommended them to us!
From start to finish, from our initial visit by Erez, then Arthur the surveyor & the fitting team, John Peter & Andrew E&A exceeded expectations. We are delighted with the windows & the finish. I think my Husband is now convinced we did the right thing after his initial reluctance to replace our windows. We chose Timberlook windows which have a wood effect finish & are perfect for our old house.The team from E&A Windows who did the fitting did a fantastic job. We were really impressed by the attention to detail at every stage of the job, but particularly the last day where they took such care to get all the trim right & looking good. Our house was built in 1890 & nothing is easy as no wall is even but they really took time to get it right & looking good. Andrew spent a long time cutting back & filling & sanding the rotten wood around the kitchen window so it is all ready for our decorator when he comes to paint the rest of the house & the excellent work he has done will ensure we have no further rot! The tidying up after they finished was again, well beyond our expectations - they even swept the grass! Every day they tidied & swept before going home.All three guys worked so well as a team. They also work so hard, not taking any proper breaks! On talking to them, they said that they are able to do such a good job as they are given a realistic time scale for each job by E&A (unlike other companies} so they have plenty of time to make sure the job is done to the highest standard without rushing! They did the job with such enthusiasm & clearly take much pride in their work!I cannot recommend this company enough!
From the first moment when Arthur came round to advise, measure-up and quote for the job we felt we were in good hands. And his team of installers provided the best service. I always think that the best test is if something needs further attention and in this case they returned promptly to fix a small issue and nothing was too much trouble. Our new doors have transformed the back of our house and we highly recommend this company for work of the highest quality. Thank you Arthur and team!
They have fitted a new back door, front door and front room and kitchen window. Great service, price and quality. We are very happy!
We got our back and front doors replaced by E&A Windows and we couldn't be happier with the job they did. Erez was so helpful as took the time to come to our home to give us a quote, explaining all our options thoroughly and clearly without being pressuring in the slightest. The quality of both doors was fantastic and Adrian’s installation was fast and completed to a very high standard. He was also very helpful. We would highly recommend E&A Windows and will definitely use them again for any future double glazing needs. Thanks so much!
Very professional service! During my initial consultation, I was fortunate enough to deal with the owner of the company. He visited my property and spent a few hours talking me through design options and his recommendations. His recommendations were very insightful and ensured my build looked elegant and modern while retaining the functionality required for an active family of 4. The build process was equally professional with the construction team arriving when they said, treating my property with respect and cleaning up after they finished each day...something not often done by today's tradesmen. I've recommend this company to my parents.
I have just had new windows installed by E&A Windows and I must say I was very impressed. Arthur the owner of the company was so helpful and supportive throughout the process. I don't know much about windows so was skeptical at first, but I felt at ease very quickly. The guys who came to fit the windows (John, Christie and Peter) were absolute legends. They were extremely friendly and so so helpful, and the respect they gave me, my elderly parents and our home was exceptional. They took care of our home as if it was their own. I have never come across such professionals, not only did they do a fantastic job , but they went well beyond, seemed like nothing was impossible. They were with us only for 3 days but my parents were actually sad to see them go. I would highly recommend them to anyone looking to fit new windows.
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